Terms of Service

Last updated: April 2025

Please read these Terms of Service ("Terms") carefully before using ScreenReady ("the Service"). By creating an account or using ScreenReady, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

ScreenReady provides an AI-powered mock interview platform that simulates video-based screening interviews. The Service generates practice questions, records your spoken answers via your browser, provides AI-generated feedback and scores, and stores your interview history.

ScreenReady is a practice tool only. We make no representation that using ScreenReady will result in success in any actual interview. Interview outcomes depend on many factors outside our control.

2. Eligibility

You must be at least 16 years old to use ScreenReady. By using the Service, you confirm that you meet this requirement. If you are under 18, you confirm you have obtained parental or guardian consent.

3. Accounts

You sign in using a magic link sent to your email address — no password is required. You are responsible for keeping your email account secure. You must not share your account with others or allow others to access the Service using your credentials.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Free tier and paid plans

Free tier

New users receive 2 full mock interviews at no charge. After using your free mocks, AI coaching and scoring features require a Pro subscription or an interview pack.

Pro subscription

Pro subscriptions provide unlimited mock interviews and full AI coaching. Subscriptions are billed monthly or annually in advance. Your subscription renews automatically at the end of each billing period unless you cancel.

Interview packs

Interview packs are one-time purchases of 10 additional mock interviews. Packs do not expire and are non-refundable once used.

Cancellation

You may cancel your Pro subscription at any time via the billing portal (Account → Manage Plan). Your access continues until the end of the current billing period. No partial refunds are issued for unused time in the billing period.

Refunds

Subscription payments are non-refundable except where required by applicable law. If you experience a technical fault that prevents you from completing a mock interview, contact us at hello@getscreenready.com and we will assess your case.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse-engineer, scrape, or automate the Service
• Share, resell, or sublicense access to the Service
• Submit content that is harmful, abusive, discriminatory, or violates third-party rights
• Use the Service to train competing AI models or products
• Attempt to circumvent the free tier limit through multiple accounts
• Interfere with the security or integrity of the Service

6. AI-generated content

Interview questions and feedback are generated by AI (Anthropic Claude). AI-generated content may occasionally be inaccurate, incomplete, or not reflective of how a specific employer actually conducts interviews. You should use AI feedback as one input among many in your interview preparation — not as definitive guidance.

ScreenReady is not affiliated with any employer mentioned in the Service. Company names are used solely for the purpose of tailoring practice questions to realistic interview contexts.

7. Intellectual property

The ScreenReady platform, including its code, design, branding, and non-user-generated content, is owned by ScreenReady and protected by applicable intellectual property laws.

You retain ownership of your own interview answers and CV content. By submitting content to ScreenReady, you grant us a limited licence to process and store it for the purpose of providing the Service.

8. Privacy

Your use of ScreenReady is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of liability

To the maximum extent permitted by applicable law, ScreenReady shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid to ScreenReady in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless ScreenReady and its operators from any claims, damages, or expenses (including legal fees) arising from your use of the Service or violation of these Terms.

12. Changes to the Service

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of material changes where possible. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have questions about these Terms, contact us at hello@getscreenready.com.